Shipments


Suite Benedict entrusts to the courier DHL for shipments made in Italy, the cost of the shipment is € 4.99
for amounts over € 50 Shipping is FREE.
For shipments made in Europe, the cost of shipment is € 7,50 Shipping is done by DHL.
For shipments made in USA the cost of the shipment is € 9.90 Shipping is done by FEDEX.

All shipments made can be tracked at the time of sending a tracking number 

from which you can track your merchandise.

 

RETURNS:

All products available on this site are provided with an identification tag and label. We invite you to take particular care to try the boss bought, without removing the identification tag and without breaking their labels, they will not be accepted, for any reason, returned items that are not in the same condition in which you received them, with labels missing or damaged labels.

Follow the instructions listed below to return the package and receive a refund as soon as possible. Prior to shipment of the goods occurs leaders who meets the following requirements:  The card is perfectly intact and, therefore, was not removed from his head. - All the labels, fabric or pendants, are perfectly intact and, therefore, have not been removed from the head. - Each garment to make it in the same condition in which you were originally sent and must be packed in an orderly manner. 

RETURN FORM:

Shipping costs of returns from Europe and United states will be at customer own cost, sending by tracked mail at your responsibility or by using our Fedex subscription at 9,00 € from Usa and 7,50 € from rest of Europe.
This amount will be deducted from the refund.

- Cost for returns from Malta, Slovacchia and Asia are 20,00 €, for other countries the price is 20,00 €.

For reselling, you will find all the instructions in the personal area, after confirmation the package must be sent to:

 

Catbalou S.p.A. (SHOP SUITE BENEDICT)

Via Sambuca Pistoiese, 73

00138 - Roma

ITALY

As soon as we receive your package containing the return, we will verify that they were all the conditions listed above and proceed to make your refund within 7 days of delivery to our address.

Refund will be made by crediting Paypal (if you paid via Paypal) or bank transfer (if you paid by credit card).

For any information:

PHONE: +0039 06. 8807151


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